I was going through my usual routine of reading today’s news online when I came across this article in the New York Times:

One Step Back From the Digital World

The title really caught my eye.  Every few years, there seem to be people talking about how technology is not giving us that promised rest and less work that we were expecting.  My initial thought was we can’t step back, we’re in too deep.  However, as I read the article I began to agree with the writer.  It seems that his point is that we should put the technology down sometimes so we can be fully present for the people in our line of sight.

I know I am guilty of some things that I would never have thought would be me.  For instance, instead of climbing the stairs to say something to my husband, I will text him.  Yes, text him!  Honey, will you bring my reading glasses down with you?  I have to laugh as I remember that before SMS, I would have hollered or climbed the stairs. 

My husband and I are young baby boomers so text messaging each other in the house is one thing but we don’t text others more than just talk to them on the phone or in person.  Now, the young people we hang around, typically those in their teens and 20’s, amaze me with the amount of text messages they send out.  I asked a parent about this who said their teen sends about 3,000 messages a month.  I asked if that is a concern for most parents.  Most parents tell me that this is just the way it is now.  All the kids are doing it. (I won’t bother saying what my parents would have said to that. Are you old (I mean wise) enough to remember?

All of my own children are in their mid to late 20’s.  I continue to get my eyes opened when I watch their interactions with others.  Once I was in the room with my daughter while she was giving some advice to a teen about college.  Later, I asked her if she was bothered that the teen never looked up from her phone while they were talking.  My daughter hadn’t even noticed.  At this point texting all the time is just natural to her.  Is this a sign of the times?

Whatever happened to downtime?  The time every week where people relax, recreate, and rejuvenate sometimes alone but often with others.  I must admit that I try very hard to hold on to my weekends but often I feel guilty because I know that others are up and out even on Sundays handling business.  Now add the technology and you don’t even have to leave your house to be busy with handling business.  You could be at dinner across the table from your spouse and kids yet really be many miles away from what is going on right in front of you because of email, SMS, and other digital ways of being in other places. 

To say the least, the technology that allows us to communicate in real time is a great thing to have.  I  admit that I love meeting people who I might not have ever had the opportunity to know because of distance.  And, as a mother, I really enjoyed spying on all our kids while they were in college.  However, used relentlessly, I believe social networks can be the downfall of many other opportunities to communicate in real time.  I am a huge proponent of using all the technology available so I don’t believe we should let go of all the progress that has been made.  Perhaps we shouldn’t let that progress cause us to regress in terms of being actually present in person. 

Oh, excuse me while I answer this text. LOL!  

In the last post we talked about some of the problems people have with using Twitter. A major concern that I run into a lot is the idea of how to organize tweets to create or follow conversation. By far, the first thing that needs to happen is to select the tools for organizing your tweets. Twitter has heard this concern too and recently they changed the Twitter home page by adding features to help us utilize advanced functions. It works great. But what about Facebook, Fan Pages, and LinkedIn. Is there a way to have everything thing in one convenient place you may ask. My answer to you is a resounding yes! Here’s how. Use a tool such as Hootsuite, TweetDeck, or Seesmic . I have used all three and in my humble opinion, Hootsuite is the winner. However, I would suggest that you try out all three or whatever tool you like as long as it does the same as these. Now let’s take a look at Hootsuite as a social media organizational system.

Hootsuite gives you very powerful tools that bring everything you need to stay abreast of what is happening in your social media world. When selecting a tool such as this look for speed first. You don’t want to be sitting around all day just waiting for the thing to load or refresh. Also, consider ease of use. How much information can you see right on the dashboard. Is it easy to make comments or follow conversations. Take a moment to view this short video created by Chris Voss, of the Chris Voss Show, (that’s the Chris Voss Show, he always says it twice) as he talks about his first impression of Hootsuite.

Which one you select is not as important as knowing that it is easy to use so you will, well, use it.  Here’s another short video from Melissa who blogs at Adverturoo.  She’s a new find for me but I already love what I just saw of her mommy plus marketing blog.  In this video you’ll get a basic overview of a few of the major functions of Hootsuite.

Now that we’ve comvered the basic of organizing your tweets and other social media sites, let’s pick up again next week with a talk about strategy for building followers, dialogue, and relationships that help you meet your desired goals.

What are your questions about Hootsuite?  Go ahead to the comment box and ask away!

If you’re like me, I love some parts of my job while other parts I would rather not deal with.  Take the whole subject of search engine optimization or SEO for example.  As a marketer, I know that the internet has changed forever the way we find business.  Yes, we will still use more traditional methods such as print, TV, and radio, however, the traditional married the new media and now they can’t get divorced!  They are linked forever.

SEO has always been the toughest part of my job as a marketer.  Yet, I know that it is a part that I must master at least to the point of understanding the definition of such terms as search engine results page, meta tags, H1 headers, and link building, just to name a few. 

Why is this important to a marketer?

It’s important because when people are in search of a product or service the internet is the first place they’ll turn to find it.  Will they find my clients?

Being found online is simple but not as easy as it might seem.  The most important thing to remember is this:

 Online sites must be a friendly as possible to the bots and spiders that go hither and yonder all over the world wide web looking for information to give to those who keep asking for information.   This may be giving away my age but, do you remember a movie that was very popluar many years ago called Short Circuit?  The scenario is that the military creates these robot warriors and one gets fried by lightening causing it to dump all it’s input.  For the first part of the movie, the robot just goes over the city looking for input (information).  As it gets more input, it starts to sort it into relevant themes and blurts it out whenever it recognizes a relevant prompt.  That’s what a search engine does!

Now, search engine friendly sites have three major threads in common.

They use relevant keywords.

A keyword is a word or phrase that the person who is search for something online will use in the search engine browser in the hope that a list of relevant sites will be displayed for them to explore.  It’s important to remember that the use of keywords is an on the page and off the page effort.  On the page, keywords can be used in titles, headers, and links, and the body text.  Off the page, keywords can be found in meta tags, title tags, the URL, and other digital assests such as Micorsoft Word documents or YouTube video.  The biggest mistake when using keywords is just being random and stuffing the words on a page. 

A good quantity and quality of inbound links.

Inbound links are any other site that uses your URL on their site.  Having great inbound liknks is a way for one site to align itself with another one.  For example, an insurance company might want to have a link back from a major, well-respected car dealer.  Some one looking for a car online might need to have new insurance too and find it very convenient to use the links it finds associated with the dealer’s site.  Plus, if the car dealer is well-respected then the insurance is well-respected by defualt.

Fresh content on a regular basis.

Search engines thrive on change.  New content, links, videos, photos, or whatever is new will attract bots and spiders to crawl a particular site over and over and deliver that site in the search engine results list.

Now before I lose you as you drift off to sleep, go ahead and hit play on the video below.  This is one o f the most user friendly talks on the subject of SEO that I have heard.  It is part of a class that Lee Odden of Top Rank Marketing delivered through Hubspot’s Inbound Marketing University.

SEO Crash Course to Get Found (GF102)

Look Louise, a shoe sale!

First things first, what is mobile marketing?  The mobile part is all about the telephone.  These days, making phone calls is almost just a by-product of the mobile phone rather than the real reason for having one.  We expect so much more from our phones these days and we accept that we can get more done in real time by allowing our phones to become a one-stop shop for connecting to what we want and need.

In its simplest form, mobile marketing is the use of phone technology for the delivery of marketing messages to people who have authorized a business to do so.

Smart phones have changed the way people make decisions about all kinds of buying. Nearly every cell phone in use in the US and globally can receive text messages.

Group buying collaborations on the fly are common now as well.  There are even phone apps that allow customers to snap a picture of a barcode and instantly receive product information and reviews.  Other technology allows businesses to reach out to their customers offering specials that are compelling enough to get the customer’s attention causing them to come on in the store.  Companies like Foursquare and Gowalla are changing the way people become promoters of their favorite places.

Mobile is uniquely positioned between print, TV, and online and is the connector that will tie it all together putting information in front of potential buyers at the point when they are making a decision no matter where that is. 

Of course, nothing in marketing is just that cut and dried these days, so mobile does encompass a variety of ways that it is used.  Trying to understand it all is overwhelming at times.  Therefore, the best way to see if a technology that is on the rise can be useful for marketing your business is just to start small. The get in where you fit in method of testing ideas.  The playing field really is leveled today.  Big corporations are not the only ones who can incorporate mobile marketing into their marketing strategies.  So where should you start so that your marketing efforts won’t fall behind?

The #1 place to start using mobile marketing for your business is the simple text message.  Yes, that’s right SMS!  It is the instant way to put your brand in front of your audience more efficiently.

Mobile marketing using SMS/Text Messages puts your message local without you having to figure out where local is located.  How much more local can your message be than in the palm of your customer’s hand.  Brands who can deliver unique, valuable benefits to their customers in an acceptable format will have an increase in the effectiveness of their marketing campaigns.

 According to the Mobile Marketing Association:

 The mobile phone is an extremely personal device. One mobile phone typically has one unique user. This makes the mobile phone a precisely targeted communication channel, where users are highly engaged with content. As a result, the mobile channel delivers excellent campaign effectiveness and response levels compared to other media.

 What do mobile marketing messages look like?  Have you ever seen any of the following?

 On TV, Print or Web you might see:

• Text “JOIN” to 122333 to join our VIP invite list
• Txt “Shop” to 122333 to save 50% on your next purchase
• Be The First To Know About Our Upcoming Events!  Text VIP to 122333 Now!
• Text ‘DEALS’ to 25827 to get on our Secret Sale mailing list!

And, my personal favorite that is getting me into so much trouble now:

• TXT SB252 to 34568 to download this song as a ringtone; $1.99 will be added to your phone bill!

And least I forget, I also get the severe weather alerts on my mobile phone from the Weather Channel.  I will not be blown away by surprise!

Using SMS marketing is simple and hard at the same time.  How complicated it becomes is really based on the company and the campaign. 

Some brands will want to have their own short code; that is the 5 or 6 digit number where people will send the keyword.  A large global company might need to have this kind of autonomy. The costs on a campaign that begins with leasing a short code from CSA (Common Shortcode Administration) will start at $1500 to $3000 for a three-month lease. 

 A smaller company or entrepreneur might want to go with the option of finding a provider who will sublet a short code they already lease from CSA to others.  The costs on this end start around $120 to $1200 depending upon the provider.

What type of businesses can use mobile marketing?

Restaurants, Night Clubs, Bars, Event Promoters, Retail, Magazines, Radio, Television, Universities, Non-Profits, Religious Congregations, Real Estate, Direct Mail, Home Office. 

Is that list long enough for you? 

Once again social media has leveled the playing field.  Neither business type nor size matters!

Let’s talk about this… Does any of this information seem important to you and your business?  Have you already been thinking about starting to use mobile marketing?  If so, but you haven’t started it yet, what’s holding you back?

Well, just when we all think that social media is getting to a manageble level it happens again.  Another social networking platform, Facebook, adds a few new features that make you go, hmmm…  Now, I do like what LinkedIn changed, but I’m not sure exactly what FB is going for.

First, they have changed the way people join fan pages.  Now, we can only like each other because apparently, according to FB, fan was too strong of a word.  Also, on the fan page you now see your personal FB friends along with the people who “like” you.  The thing that I loved about facebook’s personal profile and fan page was the separation.  I liked having people who only want to see pictures of my granddaughter separated from the other people who want to talk about social media.  It’s down right frustrating, I tell you.  I’m almost afraid to teach my next social media class because while I’m explaining a feature of some social networking site it might change that very hour. 

Second, Facebook is now introducing another level of networking (I guess that’s what it is) called community pages.  So what’s the difference between community page, fan page, personal profile and group?  I don’t believe anyone know yets.  If someone does then like the Bush’s Beans dog, they ain’t talking.  For now what is known is that individuals can create a community page.  I think that the page will be owned by the one who creates it at first but once it reaches a certain number of people who like it then the community takes over and it becomes more like a wiki.  If you understand that, please explain it to me!  LOL!

So the question again becomes should people/organizations go ahead and create a community page to have first in advantage or just wait to see what happens.  How will people use the community pages?  What will having these well liked community pages do for fan pages.  Will it make fan pages obsolete?  The world is waiting for an answer. 

Here’s my biggest question:  Are the big drug manufacturers working on a pill to combat social networking chageitsis?  I might need a perscription.  In the meantime, I guess margaritas will have to be enough.